Your Questions, Answered

Frequently Asked Question

Welcome to the Black Bird Knives FAQ page, where we address common inquiries to provide you with quick and helpful answers. If you have a question that is not covered below, please feel free to reach out to our customer support team. We are here to assist you and ensure your experience with Black Bird Knives is exceptional.

We strive to process and ship orders as quickly as possible. Delivery times may vary depending on your location and the shipping method chosen. Once your order is shipped, you will receive a tracking number to monitor its progress. Please refer to our Shipping & Delivery page for estimated delivery times.

We want you to be completely satisfied with your purchase from Black Bird Knives. If for any reason you need to return a product, please refer to our Return & Refund Policy for detailed information on eligibility, the return process, and refund options.

Yes, we offer international shipping to many countries. However, please note that international shipping may be subject to additional customs fees, taxes, or import duties. These charges are the responsibility of the recipient and vary depending on the destination country. Please check with your local customs office for more information.

Yes, we stand behind the quality of our products. Many of our knives come with a manufacturer’s warranty, which covers defects in materials and workmanship. Warranty terms may vary by product, so please refer to the product description or contact our customer support team for specific warranty details.

At Black Bird Knives, we offer customization services for certain products. If you are interested in customizing a knife or have a special order request, please contact our customer support team. We will do our best to accommodate your needs and provide you with a unique and personalized knife.

Our customer support team is available to assist you with any questions or concerns. You can reach us by visiting our Contact Us page on the website or by sending an email to We strive to respond to all inquiries as promptly as possible.

We hope this FAQ section has addressed some of the common questions you may have. If you need further assistance, please don’t hesitate to reach out. Your satisfaction is important to us, and we are committed to providing you with exceptional service and support throughout your journey with Black Bird Knives.